Our Process
We have outlined our process below so you know what to expect at each stage while working with us.
Each step has been tailored to make sure your project runs as smoothly as possible.
Step 1 – Make Contact
To start things off visit our Contact us page and send us pictures of the room, approximate measurements with any inspiration pictures you have seen.
Alternatively, you can send details using our WhatsApp Here
The more details the better, this will make sure our guide price is as accurate as possible.
We will then book an initial phone call with Katy or Lara, during this call, they will get more details from you and have a chance to answer any questions you have before talking you through the next steps.
After agreement on the guide price and project outline we will take a deposit to book in a survey and design visit with George.
Step 2 – Design Visit & Estimate
This is a good opportunity for George to talk through your project in more detail and survey the space.
He will be able to show you samples of various materials, finishes and colours to choose from, ensuring you can see how each option would look in your home.
After this visit we will have enough information to formulate a final estimate based upon your chosen specification and finishes.
When the estimate is agreed upon we will ask for a small percentage to begin the design process.
At this stage, we produce the initial CAD designs and visuals of your project so you can see exactly how your furniture will look in your home and make any changes you wish.
Step 3 – Production
When the design has been confirmed, We can formulate supplier material lists for the project.
After the production invoice has been paid we will be able to order the supplies and materials needed, at this stage we will have a clearer idea on lead times and installation dates.
We will keep you informed during the process so you have a clear idea of how things are progressing along with pictures and videos of the build.
On larger projects we will ask for a 2nd production payment during the build as we approach the end of construction, leaving approximately 10-15 % of the total amount left to pay after installation.
Step 4 – Installation
The exact date of installation will be confirmed as manufacturing is reaching completion in the workshop.
We will confirm the arrival time in the week prior to make sure you know when to expect us- please advise us of any dates that don’t work for you.
To help us make the install go as smoothly as possible can you remove any fragile items from the room and make as much space as possible for us to work, any larger items we are more than happy to help you with.
Because a large amount of the furniture will be assembled and finished in our workshop before installation it means we are able to keep the disruption to a minimum upon fitting.
Upon arrival George and the fitters will make sure to bring floor coverings and protect the room while working, leaving everything neat and tidy afterwards for you to enjoy your new furniture!
