FAQ’s

Design & Customisation

• What is bespoke furniture?

Bespoke furniture is custom-made or built-in furniture that is crafted specifically for you and your home. Instead of buying a piece of furniture from a store that doesn’t work in the space you intended for it opting for bespoke means whether you are looking for fitted wardrobes ,TV or Media walls or Home offices you have ultimate flexibility to decide on the exact size, colour and layout, giving you one-of-a-kind pieces that reflect your personal style and taste. 

• What is the design process for bespoke furniture?

After you initially contact us, we will review images and initial project details you have provided before organising a phone call to go through any questions and discuss guide prices. 

Next, we ask for a small deposit to book an in person design visit at your home where George will go through your furniture ideas in more detail, survey the space and show you samples of your chosen colours and materials. 

After this visit we will have enough information to formulate a final estimate and produce your concept visuals.

These will give you a great feel for how the planned furniture will look and you will have full CGI CAD designs to sign off before production. 

On larger projects where multiple designs are needed we will take a percentage to begin this process and make appropriate revisions and changes based on your feedback. 

Once designs are signed off we can start the making your furniture! This is the beginning of production where we will take the next payment ensuring we can order all the materials and supplies needed to begin the build in the workshop. We will keep you informed throughout the process, sending pictures and videos along with updates on the progress. Finally we will book in your installation date and notify you the time of our arrival for the specific day. For more details on our process visit https://aspectsbespoke.co.uk/our-process/

• Can I provide my own design or inspiration for my fitted wardrobe or other custom furniture?

Absolutely! Feel free to explore Pinterest and Instagram for design inspiration. Look through images of custom bedroom furniture and fitted wardrobes that match your personal style and complement your home’s overall aesthetic.

• Will fitted wardrobes add value to my house?

Yes, all bespoke furniture can add value to your house by maximizing storage space, enhancing the room’s aesthetic, and creating a more functional layout, especially in smaller or awkwardly shaped rooms. Fitted furniture makes your home feel more thoughtfully designed and helps the new potential buyers feel at home

Materials and Quality

• What types of materials do you use for your custom furniture?

There are many different options to choose from when ordering bespoke furniture. We will guide you through the decision-making process, showing you samples and examples in your home while advising the most suitable timber, board or product for each application.

Here are some of the most popular choices:

-Solid wood & Veneers (such as oak and walnut)

-Decors & Melamine

-MDF, HDF and Fibreboards

When it comes to Hardware & Hinges we are proud to use the worlds best possible companies and provide complete peace of mind by including a lifetime warranty on every single hinge and drawer runner! This applies to every range we offer ‘Classic’ ‘Statement’ and ‘Legacy’

• Can I choose what materials and finishes are used?

Yes, absolutely! One of the many benefits of bespoke and fitted furniture is that you have full control over the materials and finishes used. 

We’ll work closely with you to select from a range of high-quality woods, metals, fabrics, and paint colours to create a piece that perfectly matches your style and complements your space.  Not only that but we can bring physical samples to your home so you can see exactly how each choice would look in your chosen room. Our small and experienced team is here to guide you through the options to make sure you love the final product.

Production and Delivery

• How long is the typical production time for custom made furniture?

The production time for a bespoke piece typically ranges from 4 weeks to 4 months, it really depends on the size and complexity.

A 2 door wardrobe from our ‘Classic’ Range can take under 4 weeks with a large dressing room comprising a large number of extra features sometimes taking 12-16 weeks. 

Project lead times are dependant on our current workload and during particularly busy times of year can vary, for the most accurate idea for your project enquire here or send us a whatsapp and we can tell you how open the current schedule is.

We know how frustrating it can be to be left in the dark while waiting for your new furniture to be made and this is one reason we pride our selves on communicating with our clients, giving regular updates throughout the build so you know exactly how things are progressing.

• How long does the installation process for my fitted wardrobe take?

All of our furniture is made and largely assembled at our workshop leaving just 1 or 2 days in your home to install your new wardrobes or media wall.

Larger Projects with multiple rooms may take 4-5 days to install but in each install our priority is to cause minimal disruption and leave your home absolutely spotless when complete!

• What do I need to do to prepare for the installation of my bespoke furniture?

Since we assemble some of the furniture beforehand at our workshop, there will be minimal disruption when installing. 

To ensure a smooth installation, please remove any fragile items from the room and create as much space as possible for us to work. We’re happy to assist with moving any larger items.

• What are your service areas?

We serve clients across the South East of England with some projects taking us even further afield! 

Due to popular demand we are regularly reviewing service areas and try our best to accommodate clients, here is a list of the main areas in which our clients live:

Berkshire: Windsor, Ascot, Maidenhead, Marlow, Henley, Wokingham, Crowthorne

Surrey: Virginia Water, Sunningdale, Egham, Cobham, Walton, Weybridge, Kingston, Farnham, Windlesham,

Dorset: Bournemouth, Canford Cliffs, Sandbanks, Poole, Christchurch, Southbourne, Verwood, The New Forest, 

Hampshire: Winchester, Fleet, Farnborough, Ringwood, Romsey

West & Central London.

If you’re outside our typical service area, please reach out and we’ll do our best to assist or provide recommendations.

Pricing and Payment

• How much do custom wardrobes or fitted bedrooms cost?

The cost of custom furniture can vary widely depending on size, materials, and design complexity. On average, are minimum project price is £1980 + vat  

For a more accurate quote, you can contact us on whatsapp: 07874429894 or email us at [email protected]

Here is a link to our pricing guide which helps our clients gain a clear idea of what to expect.

• What is your payment policy?

After your initial phone call to discuss your new furniture and guide prices the next step is to book in a design visit, for this we take a small deposit- this will be used towards the final amount if you decide to proceed with the project. 

The remainder of the payments are staged depending on the size or timeline of the particular project with approximately 10% – 15% left to pay after installation.       

• What forms of payment do you take?

The largest number of our clients opt for a secure Bank transfer-

This is our preferred method but instant payment links or cards are considered in certain circumstances- If you have any specific payment questions please ask upon enquiring. 

After-Sales Service

• How do you handle repairs or replacements?

We want to make sure our cleints can buy with peace of mind so we will will always replace or repair anything that is not working as it should upon delivery & installation. 

We ask our clients to notify us within 7 days of installation of any faulty items so we can makes sure to rectify any issues as soon as possible. 

All our hardware and hinges are covered by a lifetime warranty so on the very rare occasion something is to stop working due to a manufacturing fault we will replace completely free of charge.

While we don’t cover wear and tear or damages caused by mis-use we want to be as accommodating as possible with our clients and will offer help and advice for years after installation.

You can find a detailed description of our peace of mind furniture guarantee in our terms and conditions. https://aspectsbespoke.co.uk/terms-and-conditions/

• How do I maintain and clean my new custom furniture?

If you have opted for melamine, vinyl wrapped or laminate board then you will find these are extremely durable sometimes lasting decades without any issues. 

When daily or weekly cleaning we recommend to use a low solvent spray multipurpose cleaner, the brand ‘method’ is a good option.

Alternatively a lightly damp cloth will clean most light stains or marks.

For cleaning painted surfaces or spray finished exterior doors then the same applies using a microfibre cloth with a low solvent spray. Real woods or veneer will vary depend on the finish, oil or stain applied.